fa9992 Terms and Conditions

1 Introduction and Consent

fa9992 (hereinafter referred to as the "Platform", "we" or "our") is an online gaming and live casino service provider that ensures complete service in Bengali for users in Bangladesh. This terms and conditions document forms a legally binding agreement between you (the "User") and fa9992.

By accessing our website fa9992.lat, creating an account, playing games or using any service, you confirm that you have read, understood and agreed to the full content of these terms.

These terms and conditions are written in Bengali and are considered the official legal document of fa9992. In the event of any dispute, this document shall be regarded as final and authoritative.

2 Account Registration

Creating a personal account is required to enjoy the full benefits of the fa9992 platform. The following conditions apply to account registration:

• Each user may operate only one (1) account. Creating multiple accounts for the same person is strictly prohibited.
• All information provided at registration — name, date of birth, mobile number, banking details — must be true, accurate and complete.
• Your account username and password must be kept strictly confidential. Account details must not be shared with any third party.
• If you suspect any unauthorised access to your account, you must notify our support team immediately.
• Transferring, selling or renting an account is strictly prohibited.

In the event of false or incomplete information being provided, fa9992 reserves the right to close the account and seize the associated balance at any time without prior notice.

3 Eligibility and Age Limit

The following eligibility conditions must be met to participate on this platform:

• You must be at least 21 years of age ("For ages 21+").
• You must have the legal right to participate in online gaming under applicable law.
• The account must be operated entirely in your own name — operating an account on behalf of someone else is not permitted.

fa9992 may request a national identity card or proof of age document at any time for identity verification. Withdrawal facilities may be temporarily suspended until the verification process is complete.

4 Deposits and Withdrawals

fa9992 supports the most widely used payment methods in Bangladesh. All payment-related rules are detailed below:

Supported Payment Methods

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer (all major commercial banks)

Deposit Rules

• Deposits must be made from your own registered payment account; transactions from third-party accounts are not permitted.
• For any failed transaction, contact our support and keep the transaction reference number.
• fa9992 is not liable for delays in crediting due to technical errors, but we are committed to resolving issues as quickly as possible.

Withdrawal Rules

• Withdrawal requests will only be processed to the same payment method used for the deposit.
• Identity verification (KYC) must be completed before making a withdrawal.
• The wagering requirement must be met before withdrawing bonus funds.
• In cases of suspicious activity, fa9992 reserves the right to suspend withdrawals and conduct an investigation.

5 Bonuses and Promotions

fa9992 offers various bonuses and promotional offers for its users. All bonuses are governed by the rules below:

Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. A 20x wagering requirement must be met to withdraw the bonus.

General Bonus Terms and Conditions

• Each promotion applies once per account unless stated otherwise.
• Bonus funds cannot be converted to cash or transferred to another account.
• The time limit for meeting the wagering requirement will be specified in each bonus offer. If the requirement is not met within the specified period, the bonus will be automatically cancelled.
• Any attempt to claim bonuses through multiple accounts or abuse will result in all associated accounts being closed.
• fa9992 reserves the right to modify or cancel bonus offers at any time with or without notice.
• If a withdrawal is requested while a bonus is active, the bonus and any associated winnings may be cancelled.

6 Betting and Gaming Rules

The following rules apply to all games and betting offered on fa9992:

• Each game has its own rules displayed within the game itself. Compliance with those rules is mandatory.
• If a technical issue occurs during a game, fa9992 may cancel that round and refund the bet amount if necessary.
• If a faulty result is displayed in any game, that win will be considered void and the bet amount will be refunded.
• For sports betting, any external decision that changes the rules (such as a match being abandoned) will be handled in accordance with industry-standard policies.
• For any bet, the final decision of fa9992 shall be considered applicable.

7 Fair Play and Security

fa9992 is committed to ensuring user protection and a fair gaming experience as a safe and reliable platform.

• SSL Encryption: All data transmission on our platform is secured through SSL encryption.
• Random Number Generator (RNG): The outcome of all games is determined through an independent and certified RNG technology, which is completely unbiased.
• Anti-Fraud System: Advanced technology is used to prevent fraud and money laundering.
• Personal Data Protection: We do not sell or unauthorisedly share any personal data with third parties.

8 Prohibited Activities

The following activities are strictly prohibited on the fa9992 platform and if such activities are detected, the account will be permanently closed and the balance seized:

• Creating multiple accounts to abuse bonuses or promotions.
• Using another person's identity or payment account.
• Using hacking, bots, scripts or any other automation tools on gaming software.
• Colluding with other users on outcomes (collusion).
• Using the platform for money laundering or illegal financial transactions.
• Threatening, harassing or engaging in inappropriate conduct towards other users or staff.
• Exploiting any vulnerability or bug in the platform.

9 Account Suspension and Closure

fa9992 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Doubt regarding the accuracy of information provided.
• Instructions from a regulatory authority.
• Suspicious financial activity.

For permanently closed accounts, the return of any legitimate balance will be considered after investigation. However, the balance of an account closed due to a breach of terms may be seized.

A user may close their own account by emailing [email protected]. The remaining legitimate balance of a voluntarily closed account will be returned, subject to wagering requirements being met.

10 Responsible Gaming

fa9992 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be a source of income or a solution to financial problems.

• Users may set their own daily, weekly or monthly deposit limits.
• A self-exclusion facility is available to take a temporary break from gaming when needed.
• If signs of gaming addiction appear, it is advised to seek professional help immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Privacy and Data Protection

Protecting your personal data is our priority. Full details of how user data is collected, stored and used can be found in our Privacy Policy.

In brief, here is what we do:

• Your data is used only to provide platform services, ensure security and fulfil legal obligations.
• Personal data is not sold or shared with third parties for commercial purposes.
• Data is kept secure through SSL encryption and other security measures.

By using this platform you also consent to our privacy policy.

12 Limitation of Liability

To the maximum extent permitted by applicable law, fa9992 is not liable for the following:

• Loss of a game session or bet due to internet disconnection or technical failure by a third party.
• Losses caused by the user's own negligence or by sharing account information with a third party.
• Service disruptions caused by factors beyond fa9992's control (such as natural disasters or cyberattacks).
• Losses arising from a user's unrealistic expectations regarding the amount or likelihood of winnings in a game.

However, fa9992 will always strive to maintain fair treatment and the highest standard of service, and will ensure remedies to the best of its ability in the case of verified technical errors.

13 Terms & Conditions Changes

fa9992 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

• For significant changes, we will endeavour to provide notice via the registered email address or through a notification within the platform.
• Continued use of the platform after any changes will be considered your acceptance of the revised terms and conditions.
• You are advised to check this page regularly to stay informed about the latest terms and conditions.

14 Contact

For any questions or complaints regarding these terms and conditions, please contact us in the following ways:

• Live Chat: Live chat support in Bengali is available 24/7 through the platform.
• Email: [email protected]

Our support team is ready to provide round-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6). We are committed to resolving any issues in the shortest possible time.